Contact information

Phone:

Toll Free: 1-800-JEFFERS or 1-800-533-3377

Fax: 334-702-0304

Email:

customerservice@jefferspet.com

Live Chat Hours (Central Time):

Monday - Friday 8:00am - 5:00pm

Customer Service Hours (Central Time):

Monday - Friday 7:00am - 7:00pm

Saturday 8:00am - 5:00pm

Sunday Closed

Holiday Customer Service Hours (Central Time):

Monday - Friday 7:00am - 7:00pm

Saturday 8:00am - 5:00pm

Sunday Closed

Thanksgiving 11/26/2026 7:00am - 5:00pm *

Black Friday 11/27/2026 6:00am - 7:00pm

12 Days of Christmas TBA 7:00am - 7:00pm **

Christmas Eve 12/24/2026 7:00am - 7:00pm *

Christmas Day 12/25/2026 7:00am - 7:00pm *

New Year's Eve 12/31/2026 7:00am - 7:00pm *

New Year's Day 1/1/2027 7:00am - 7:00pm *

*Limited operators will be available; please expect extended hold times.

**Saturday 8:00am - 5:00pm; Sunday Closed

Retail Store Hours (Central Time):

Monday - Saturday 8:00am - 6:00pm

Sunday 10:00am - 5:00pm

Contact us by mail:

Jeffers
P.O. Box 100
Dothan, AL 36302

Helpful Links:

• Order Status
• Shipping Information
• Return Information
• Taxes & Tax-Exemption

Where we are located:

Jeffers is located at:
310 W Saunders Road
Dothan, AL 36301

Open a Map to see where we're located. Come by and say hi or stop by our retail store to check out our products in person!